This Privacy Policy explains how Mait Club Pty Ltd (ACN 697 187 518, ABN 89 697 187 518, a company registered in Australia — "Mait Club", "we", "us", "our") collects, uses, stores and discloses your personal information when you use the Mait Club mobile application (the "App") or the website at maitclub.com (the "Site").
We are bound by the Australian Privacy Principles under the Privacy Act 1988 (Cth). Depending on where you live, you may also have rights under the EU/UK General Data Protection Regulation (GDPR) or the California Consumer Privacy Act as amended by the CPRA (CCPA/CPRA). Those rights are described in Sections 10 and 11.
By using the App or the Site, you agree to this Policy. If you do not agree, please do not use the App.
1. Summary
- We collect swing videos you record, the analysis generated from them, your account details, your subscription status and standard app usage data.
- We use swing videos to generate your coaching analysis and build your personal swing history.
- We use third-party providers to run the App, including cloud hosting, AI analysis, payments, notifications and analytics. These are listed in Section 5.
- We do not sell your personal information.
- You can request deletion of your account and your videos at any time by emailing admin@maitclub.com.
2. Information you give us
2.1 Account information
When you create an account, we collect your name, email address and password (stored in hashed form by our authentication provider — we never see your plain-text password). If you sign in using Apple or Google, we receive the identifier and email address those services provide.
2.2 Golf profile information
During onboarding and afterwards, you may provide information about your golf game, including your handicap or skill band, your handedness, your practice frequency, your improvement goals and your common mis-hits. You provide this voluntarily. It is used to tailor your analysis and drill recommendations.
2.3 Swing videos and swing data
This is the most sensitive category of information we handle, so we describe it separately. When you record a swing, the App captures video of you swinging a golf club. That video may contain your image and likeness, and may incidentally capture your surroundings and other people nearby.
What we do with it: the video is processed to detect body and club positions, and is analysed to produce a swing score, stage-by-stage feedback and drill recommendations.
Where it is processed: the video is uploaded into Gemini AI and the results are represented in the app.
Where it is stored: videos and their associated analyses are stored in your personal swing library so you can compare swings over time, using the cloud infrastructure providers listed in Section 5.
How long we keep it: we retain your swing videos for as long as your account is active, or until you delete them. See Section 8.
Your control: you can delete an individual swing from within the App at any time. Deleting a swing removes the video and its analysis from your library.
We do not use your swing videos to identify you biometrically, and we do not disclose your swing videos to other users. We do not use your swing videos to train AI models and we do not use them in marketing without your separate written permission.
2.4 Communications
If you email us, join our waitlist or subscribe to our newsletter, we collect your email address and the content of your message.
3. Information collected automatically
Device and technical data: device model, operating system version, app version, language, time zone, crash logs and diagnostic data.
Usage data: features used, screens viewed, number of swings analysed, session length and other in-app events.
Identifiers: a device identifier and, where you have granted permission, Apple's Identifier for Advertisers (IDFA) or the Google Advertising ID.
Approximate location: derived from your IP address at country or region level. We do not collect precise GPS location.
Purchase data: subscription tier, purchase date, renewal status, trial status and transaction identifiers. We never receive or store your full payment card details — payment is handled by Apple or Google.
4. How we use your information
- To provide swing analysis, scores, feedback and drill recommendations.
- To build and maintain your swing library so you can track progress over time.
- To create and manage your account, and to authenticate you.
- To process and manage your subscription, including trials, renewals and cancellations.
- To send you service messages and, where you have opted in, push notifications and marketing emails.
- To provide customer support and respond to your enquiries.
- To detect, investigate and prevent fraud, abuse and security incidents.
- To understand how the App is used so we can improve it.
- To measure the effectiveness of our advertising.
- To comply with our legal obligations.
If you are in the EU or UK, our legal bases are: performance of our contract with you (providing the App and your subscription); your consent (marketing, push notifications, advertising identifiers); our legitimate interests (security, product improvement, fraud prevention); and compliance with legal obligations.
5. Service providers we share information with
We do not sell your personal information. We share it with the following providers, only to the extent needed for them to perform their function:
| Provider | Purpose | Data shared |
|---|
| Google Firebase | Authentication, database, cloud storage, analytics, crash reporting | Account details, swing data, usage and device data |
| RevenueCat | Subscription management and entitlement | Anonymised user ID, purchase and subscription status |
| Apple App Store / Google Play | Payment processing | Transaction data (handled by them; we receive status only) |
| OneSignal | Push notifications | Device push token, device identifiers, in-app events |
| Meta Platforms | Advertising measurement and attribution (Meta Pixel and Conversions API) | Hashed identifiers, event data such as installs and purchases |
| Beehiiv | Email newsletters and waitlist communications | Email address, name, engagement data |
| Google | Generating swing analysis and coaching feedback | Swing video, extracted pose data only, or text prompt only |
We may also disclose your information where required by law, in response to a valid legal request, to protect our rights or the safety of others, or in connection with a merger, acquisition or sale of assets (in which case we will notify you).
6. International transfers
Mait Club is based in Australia. Our service providers operate servers in the United States and other countries. This means your information may be transferred to, stored in and processed in countries with different data protection laws than your own.
Where we transfer personal data out of the EU, UK or Australia, we rely on appropriate safeguards including Standard Contractual Clauses with our providers, and we take reasonable steps to ensure your information is handled consistently with this Policy.
7. Security
We use industry-standard measures to protect your information, including encryption in transit (TLS), encryption at rest for stored video and account data, access controls limiting who can view user data, and authentication managed by an established provider.
No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we will notify you and the relevant regulator of any eligible data breach as required under the Notifiable Data Breaches scheme and other applicable laws.
8. Data retention and deletion
- Swing videos and analyses: retained while your account is active. Deleted swings are removed from your library immediately and purged from backups within 90 days.
- Account information: retained while your account is active.
- After account deletion: we delete your personal information and swing videos within 90 days, except where we are required to retain records for legal, tax or accounting purposes (in Australia, financial records are generally kept for five years).
- Anonymised and aggregated data that cannot identify you may be retained indefinitely.
To delete your account, use the delete account option in the App under Settings, or email admin@maitclub.com. We will confirm deletion in writing.
9. Your choices
- Camera access: required to record swings. You can revoke it in your device settings, but the App's core function will not work without it.
- Photo library access: required only if you upload an existing video.
- Push notifications: optional. Manage in your device settings.
- Tracking: on iOS, you will be asked whether to allow tracking across apps. You can change this at any time in Settings.
- Marketing email: unsubscribe using the link in any email.
10. Your rights
Subject to the law that applies to you, you may have the right to:
- Access the personal information we hold about you.
- Correct information that is inaccurate or out of date.
- Request deletion of your personal information.
- Request a portable copy of your information.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Complain to a regulator.
To exercise any of these, email admin@maitclub.com. We will respond within 30 days. We may need to verify your identity before acting on a request.
11. Additional rights by region
11.1 Australia
If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or 1300 363 992.
11.2 California (CCPA/CPRA)
California residents have the right to know what personal information we collect and how we use it, to request deletion, to request correction, to opt out of the sale or sharing of personal information, and not to be discriminated against for exercising these rights.
We do not sell your personal information for money. However, our use of advertising and measurement tools such as the Meta Pixel may be considered "sharing" for cross-context behavioural advertising under the CPRA. You can opt out by declining app tracking on iOS, or by emailing admin@maitclub.com.
11.3 EU and UK (GDPR)
You have the rights listed in Section 10 and the right to lodge a complaint with your local supervisory authority. Our legal bases for processing are set out in Section 4.
12. Children
Mait Club is not directed at children. You must be at least 18 years old to create an account, or have the consent of a parent or legal guardian if you are under 18. We do not knowingly collect personal information from anyone under 18 without such consent. If you believe a child has provided us with personal information without appropriate consent, email admin@maitclub.com and we will delete it.
13. Third-party links
The App and Site may link to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to read their policies.
14. Changes to this Policy
We may update this Policy from time to time. If we make a material change, we will notify you in the App or by email before it takes effect. The date at the top of this Policy shows when it was last revised.
15. Contact us
Mait Club Pty Ltd
Privacy enquiries: admin@maitclub.com
Postal address: 39 Sutton Street, Chelmer, Brisbane, Australia
Website: maitclub.com
